RC Training Solutions LLC
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Training Topics





Inconsistent Leadership to Build Consistent Performance (click for flyer)
  • Recognize how to build stronger, more consistent performance with your team by being
    effectively inconsistent as a leader.
  • Determine when and how it is appropriate to treat people differently to avoid “micro-
    managing” or “under managing”.
  • Find out how to adapt your leadership behaviors to inspire each person on your team to
    perform at their highest level.


















Skillful Interviews for Selecting a Great Team (click for flyer)
  • Understand why skillful interviewing is so important to you and develop a clear picture of
    great for each job position.
  • Identify common types of questions, practice those most useful for interviews, and
    experience probing for full answers.
  • Consider legal requirements and your responsibilities to follow your company policies
    and the law.
See the new Training Topics for managers, leaders and supervisors!
CLEAR Conversations to Improve Performance (click for flyer)
  • Gain confidence in talking with employees and managers about improving their
    performance.
  • Learn and practice the steps of having CLEAR Conversations.
  • Find out how to approach a variety of performance improvement conversations
    courageously!

















Time Management: Deliberately Doing What Is Really Important!
(click for flyer)
  • Practice evaluating activities you currently perform and understand how to
    determine what is really important to you!
  • Review guidelines and practice setting effective and comprehensive goals with
    other participants.
  • Create a list of what actually gets in the way of staying on your plan and learn
    strategies – such as delegation, how to say no, redirecting requests, and
    clarifying priorities – so you can get back on course!


















Creating Great Guest Experiences Through Effectively Using Systems
(click for flyer)
  • Understand why skillful interviewing is so important to you and develop a clear
    picture of great for each job position.
  • Identify common types of questions, practice those most useful for interviews,
    and experience probing for full answers.
  • Consider legal requirements and your responsibilities to follow your company
    policies and the law.
Check out these additional quick tips and ideas for training topics...

                                                  Setting Great Goals             Supervising People
                                               Using Time Effectively             Resolving Customer Complaints               
                                   Analyzing Performance Gaps             Interviewing and Selection
                                               Giving Clear Direction             Improving Listening Skills

These tips can be used separately, in combination, or built upon to create effective, interactive, instructor-led
training workshops or webinars for managers, supervisors, or leaders.  

I would love to facilitate a dynamic training session for your team or I would be happy to work with your
own trainers so they can! Send me an email and let me know how I can assist you.

Are there topics or tips you are looking for that you don't see?
Let me know... rita@rctrainingsolutions.com
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